Service management is a strategic solution provided by PrimeIT to every organisation wishing to delegate the management of one or more technological areas. We provide support from the moment the service is first designed to the final formation of teams, in compliance with stringent Service Level Agreements (SLAs).

Our service management consists in:

• Supplying high-quality full IT and Telecom services that meet the existing needs.
• Properly bringing together people, processes, and service levels.
• Following up and monitoring all the activities of our teams in real-time with our partners.
• Ensuring in-house service or services at PrimeIT facilities.

Our approach is based on many continuous processes aligned. The IT service provision allows companies to focus on their core business.